Return / Exchange Policy
Refund/Exchange Policy
At Sheepskin Leather Store, we strive to ensure customer satisfaction and understand that returns or exchanges may be necessary. Please review the following requirements for accepting returned goods:
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Return Window: Goods must be returned within 30 days from the date of receipt by the customer.
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Condition of Returned Items:
- Items must be unused and in resalable condition.
- All original packaging, including the attached price tag and original invoice, must be intact.
- Products should be returned in their designated box, not the shipping box.
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Shipping Costs: Please note that we currently do not provide return labels or shipping services. Shipping charges for returns will be the responsibility of the customer.
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Processing Refunds/Exchanges: Refunds or exchanges will be processed within 10 days after receiving the returned goods. Refunds will be issued in the original form of payment or as a replacement product.
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Bulk Purchases: Items purchased in quantities of three or more of the same product will not be accepted for refunds.
Cancellation Policy:
- Orders can be canceled within 24 hours of purchase for a full refund.
- Orders cannot be canceled if they have already been shipped.
We value our customers and aim to make the return/exchange process as straightforward as possible. For any further assistance, please contact our customer service at sheepskinleathers@gmail.com.