Return / Exchange Policy

Refund/Exchange Policy

At Sheepskin Leather Store, we strive to ensure customer satisfaction and understand that returns or exchanges may be necessary. Please review the following requirements for accepting returned goods:

  1. Return Window: Goods must be returned within 30 days from the date of receipt by the customer.

  2. Condition of Returned Items:

    • Items must be unused and in resalable condition.
    • All original packaging, including the attached price tag and original invoice, must be intact.
    • Products should be returned in their designated box, not the shipping box.
  3. Shipping Costs: Please note that we currently do not provide return labels or shipping services. Shipping charges for returns will be the responsibility of the customer.

  4. Processing Refunds/Exchanges: Refunds or exchanges will be processed within 10 days after receiving the returned goods. Refunds will be issued in the original form of payment or as a replacement product.

  5. Bulk Purchases: Items purchased in quantities of three or more of the same product will not be accepted for refunds.

Cancellation Policy:

  • Orders can be canceled within 24 hours of purchase for a full refund.
  • Orders cannot be canceled if they have already been shipped.

We value our customers and aim to make the return/exchange process as straightforward as possible. For any further assistance, please contact our customer service at sheepskinleathers@gmail.com.